Consulta

Which enjoys the highest number of promoters who actively recommend the brand to others? .

Two years into the pandemic and it is clear that any excuses given for delivering a lousy due to the impact of COVID-19 on operations and customer service are moot. This is very clear in the fact that Customer Expectations scores overall are at their highest across most industries covered by the .

The Customer Expectations score for the industry is at the highest it has ever been since the start of the – at 84,5.

The SA-csi surveyed almost 2100 customers of SA’s largest life insurers by market share during the last quarter of 2021. So how satisfied are they? .

To all our loyal Community members, 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮!! and Happy Human Rights Day .

The benchmark measurement for provides important insights into the levels of customer satisfaction of South Africa's major .

The latest for conducted by , reveals how satisfied customers are with their life insurers over the last year.

To access the survey, please click on the following link:
http://ow.ly/pqfN50GWuPK