Cell Phone Sally

A Boulder County 911 dispatcher has been given an award for saving a life after helping the parents of a newborn baby perform CPR over the phone.

Boulder 911 dispatcher helps parents save newborn with CPR over the phone A Boulder County 911 dispatcher has been given an award for saving a life after helping the parents of a newborn baby perform CPR over the phone.

"Dispatchers do the exact same work, they
do the same hours and they don't always get the attention they deserve. They want to help people. We want to make sure they are recognized for that," said Duran.

Behind the scenes: Oro Valley Police Department recognizing hard work of 911 dispatchers National Public Safety Telecommunicators Week is recognized during the second week in April.

“It’s a job with lots of stress, communication, and responsibility, but one where on most days, Krueger feels like she is making a difference.”

National Public Safety Telecommunicators Week shines spotlight on hard work of local dispatchers - Channel3000.com Emergencies of all kinds require efficient communication among first responders, and there are people behind the scenes who work together to get those crews on-scene.