InterAction Training

Some of the hardest leadership moments aren’t about what to say—
they’re about how you show up.

In banking, conversations happen under pressure—performance issues, customer concerns, team dynamics. Emotional intelligence is what turns those moments into progress.

Join Vicki Kraai from InterAction Training for this upcoming webinar:
Coaching EQ: Developing Emotionally Intelligent Leaders & Teams

🗓 June 16, 2026
⏰ 1:30–3:00 PM CT

In this session, you’ll explore how to:
• Build trust through self-awareness and empathy
• Recognize common EQ gaps in leaders and teams
• Coach with more clarity, connection, and impact
• Strengthen both team and customer relationships

Designed for HR professionals, leaders, and those developing talent in financial services.

👉 Learn more and see if this is the right fit for your team.
https://interaction-training.com/event/coaching-eq-developing-emotionally-intelligent-leaders-teams061626/

Vicki Kraai had the chance to be part of the Kansas Bankers Association Women in Banking Conference this year.

She spent time talking about feedback—how it builds trust, confidence, and growth within teams. It’s simple, but it makes a big difference.

Always a great day when were focused on leadership and learning!