Nextlink Indiana

11/22/2023 Network Outage
We're currently experiencing outages in the Indianapolis Data Center. Crews are on route and should have a resolution shortly.

We thank you for your patience!
If you feel your service has been out longer than expected please call 812-886-WiFi (9434)

07/3/2023 Knox County, IN

Almost all of our services have been restored.

We wanted to give a shout out to Duke Energy Indiana , WIN Energy REMC, Hoosier Energy, Harrison REMC, Miami-Cass REMC, Sparklight and Metronet Fiber. All these guys have had their work cut out for them recently. Despite all the challenges they worked through the nights and weekends to get services back up and running. Thank you for all your hard work.

We thank you for your patience!
If you feel your service has been out longer than expected please call 812-886-WiFi (9434)

Echo is HIRING!!

Internet Installer

*6 MONTH PAY INCREASES, HOURLY PAY PLUS BONUSES & INCENTIVES!*

Job Summary:

The Field Installation Technician requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

Essential Functions:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Perform site surveys for potential customers to evaluate serviceability.
Diagnose customer problems at service calls and restore functional service to existing customers.
Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
Perform other duties as assigned.

Skills:

Must be professional in dress, speech, and manner.
Ability to work independently, using sound judgement principles.
Must demonstrate a desire to learn, supported with a love for technology.
Must pass a drug screening test and a criminal background check.
Must be able to use tools to install equipment.

Education and Experience:

High school diploma or GED equivalent required.

Work Environment/Hazards:

Working in outdoor elements such as cold, hot, precipitation and wind
Working in elevated places such as towers

Physical Demands:

Frequently moving, transporting, positioning objects of at least 60 pounds or more
Ascending or descending ladders, stairs, scaffoldings, ramps, poles and the like, using feet and legs and/or hands and arms
Must be able to climb roof tops of all types and to perform job duties from high places.
Frequently required to use hand and power tools
Must have the ability to climb extended heights upwards of 200 feet
Employee weight and tools combines may not exceed 300-pound limit as specified by the manufacturer of safety equipment.

Working Hours/Days:

40 hours minimum, flexible schedule
Overtime as needed
On Call as needed

Drug Free Workplace:

Echo intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Schedule:

10 hour shift
8 hour shift
Day shift
On call
Overtime
Weekend availability

Supplemental pay types:

Bonus pay
Commission pay

Application Question(s):

This position is based locally. You could be servicing areas around Vincennes, do you reside around here locally (30 mile radius)?

Experience:

Customer service: 1 year (Preferred)
Outside working: 2 years (Preferred)
Hand tools: 2 years (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person