MatCom Public Safety Dispatch

A big thank you to MAC Federal Credit Union for their support and these snacks!

May is Mental Health Awareness Month.

First responders show up on someone else’s worst day — every single shift.

Behind the uniforms are human beings who carry the weight of trauma, long hours, critical decisions, and the emotional impact of what they see and hear. Mental health education isn’t a luxury in this profession — it’s essential.

Strong responders build strong communities. Taking care of those who take care of us isn’t optional — it’s our responsibility.

** Update: Burn Completed **

Palmer Fire & Rescue is conducting an acquired structure burn at 2600 Palmer Fishhook Road, near the intersection of Palmer Fishhook Rd and the Glenn Hwy. The burn started Sunday May 17, 2026 at 9:00 AM.

Please do not enter the location in attempt to observe the training due to hazards of the exercise or fly drones over the area.

We are proud to share that on Tuesday, our Dispatcher of the Year, Heather Cleveland along with Wasilla Police Department Officer Nate Lecours as Officer of the Year, were recognized by the Wasilla Sunrise Rotary!

Please join us in congratulating these two on their well-deserved recognition and for exemplifying the very best of public safety!

On Peace Officers Memorial Day, we remember the men and women who answered the call and never made it home. We remember the voices behind the badge, the families who carry their legacy, and the communities forever changed by their sacrifice.

From dispatch, we know the weight of every “10-33,” every foot pursuit, every traffic stop that doesn’t feel quite right. We hear the strength in your voices — and sometimes the strain. We clear the air when it gets quiet. We hold our breath with you. And when the worst happens, we never forget.

To those who made the ultimate sacrifice: your watch may have ended, but your impact never will.

To those still out there answering the call: we’ve got your back — today and every day.

Stay safe. Stay strong. We will always be here. 🖤💙

🚨 WE’RE HIRING! 🚨
Join the team behind the headset at MatCom Public Safety Communications Center.

MatCom is looking for dedicated, calm-under-pressure professionals to join our team as Public Safety Dispatchers/Telecommunicators serving the Mat-Su Valley.

This is more than answering phones. Dispatchers are the first first responders, providing critical support to law enforcement, fire, and EMS while helping people through some of the most difficult moments of their lives.

💬 What you can expect:
✔ Fast-paced and rewarding work
✔ Strong team environment
✔ Opportunities for growth and advancement
✔ Training provided
✔ Meaningful public service career

📍 Serve a region roughly the size of West Virginia
📞 Help answer over 160,000 calls for service annually
🚔 Support Police, Fire, EMS, and partner agencies across the Valley

We are looking for individuals who are:
✔ Professional
✔ Adaptable
✔ Team-oriented
✔ Strong communicators
✔ Able to multitask under pressure

If you are looking for a career where your voice truly makes a difference, we encourage you to apply.

City of Wasilla Job Opportunities | Job Opportunities If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload it from a saved document on your computer, or manually enter your personal information. This app...

To our brave firefighters:

Thank you for responding at 3:17 a.m. with zero complaints (to us, anyway).

Thank you for understanding that when we say, “Caller reports a small smell of smoke,” it could mean anything from burnt toast to a three-alarm inferno.

And thank you for pretending not to hear us triple-tone the station because someone leaned on the console.

Stay safe out there. We’ll keep the tones coming (sorry in advance). 🚨

— Dispatch 💛

Safely dispose of your unused or expired medications at the Palmer and Wasilla Fred Meyer locations this Saturday.

Wasilla friends—let’s take care of our community together 💙

Safely dispose of your unused or expired medications at DEA National Prescription Take Back Day 💊

Saturday, April 25, 2026
10 AM – 2 PM
Fred Meyer in Wasilla & Palmer

Help prevent drug misuse, protect your family, and keep our water safe.

✔ Bring unused or expired medications
✔ Keep liquids (like cough syrup) tightly sealed
❌ No sharps (syringes) or medical waste

Questions? (907) 861-8557 | [email protected]

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Mayor Glenda Ledford and the City of Wasilla are proud to recognize National Public Safety Telecommunicators Week, April 12–18, 2026.

Through this proclamation, Mayor Ledford honors the dedicated Public Safety Telecommunicators at MATCOM Public Safety Dispatch, who serve as the vital link between our community and emergency services. These professionals are the calm, steady voice in times of crisis—coordinating response, providing life-saving instructions, and ensuring help reaches those in need.

While their work happens behind the scenes, their impact is felt every day across our community. This week, we join Mayor Ledford in expressing our sincere gratitude for their service, professionalism, and commitment to keeping Wasilla safe.

Please take a moment to thank the telecommunicators who answer the call—day and night—for all of us. 💙📞



Photographed below (L–R): Lori Criqui, MATCOM Communications Manager; Mayor Glenda Ledford; Mary Buchman, MATCOM Assistant Manager.