Peak Experience Lab

Museum Pro Tip for everyone. Ask elders about their objects. It's so connecting! I asked my barber about some of the objects in his shop. He told me this clipper belonged to his father who was also a barber back in Lebanon- his home country. Now, my barber is a soft-spoken man. Reserved. Not much of a talker. After recounting the story about the clippers, he said to me "I'm glad you came in. You made my morning." What an earnest moment. Honestly, it made my morning too.

Objects are conduits for connection. And what people won't volunteer about themselves, they will often talk about through objects. And as people grow older, they have a treasure trove of memories waiting to be unearthed and cared for.
Try it. You won't be sorry.

"𝐁𝐮𝐭 𝐯𝐢𝐬𝐢𝐭𝐨𝐫𝐬 𝐝𝐨𝐧'𝐭 𝐰𝐚𝐧𝐭 𝐭𝐨 𝐭𝐚𝐥𝐤. 𝐓𝐡𝐞𝐲 𝐖𝐀𝐍𝐓 𝐦𝐞 𝐭𝐨 𝐥𝐞𝐜𝐭𝐮𝐫𝐞."

This video is designed to address this complaint from museum educators and docents. So, yes audiences want to learn something new, but the "info delivery" should be designed in a way that leaves OUT information. This is what provokes conversation. That's why I call them Curiosity Catalysts.

[Museum Educators] 3 Ways To Get Visitors Talking Museum educators and docents often tell me that when they ask questions, visitors often don't want to talk. These 3 Curiosity Catalysts - that can be used in...