Four Star Import

Why are pre/post purchase inspections important? Here's an excellent but unfortunate example : We had a customer come in that had purchased a late model Honda from an online, drop at your door service a few months back and was starting to notice a few things so they asked us to look it over. From 10 feet away, it looked REALLY sharp and then we looked closer. The vehicle had obviously been "modified" and then put back to stock, had the front bumper replaced but pieces left off and 90% of the under shields damaged or missing, had an exhaust leak and last but not least, had the notorious 1.5T/2.0T head gasket leak. We had to, very unfortunately, present them with a $10,000 estimate to repair the vehicle correctly. If this had been caught during the "return" period, this customer could have sent the vehicle back, went a different route and not be facing the decisions that now need to be made.

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