Customer Service and Beyond

We all have the power to be kind.

The Edwardsville community is praising the store manager of Jerry's Tire Sales, Chris Gerstenecker, for his extraordinary customer service. Here's what one woman said about her experience: https://www.ksdk.com/article/life/heartwarming/edwardsville-auto-shop-kindness/63-e3b055e1-7fc0-4845-ad1e-4d4ad099e4ec?utm_medium=social&utm_source=facebook_KSDK_News

The 2024 "Be The Change" Women's Conference is packed full of speakers, breakout sessions, panels, networking and so much more. You can learn more about the event from the flyer posted below. The link will take you to registration.

https://troymaryvillecocil.chambermaster.com/eventregistration/register/7736

The "Be The Change" Women's Conference is scheduled for Wednesday, November 6. The event will be held at The Outlet Event Center at Edison's Entertainment Complex. This event is open to the public.

Below you will find more detailed information for the event:

Be The Change – Transforming Generations
November 6, 2024

7:30 a.m. – 8:30 a.m. Registration/light breakfast
3:30 p.m. Event concludes

Panel topics:
• “Bridging Generations”
• “Successful Women in a Male Dominated Industry”

Stage/breakout topics:
• “Breaking Imposter Syndrome”
• “Step Into Your Domme Power”
• “Why Are Women Perceived Bossy Instead of Decisive”
• “AI – It’s A Tool – Use It As Such
• “30 Various Tips in 30 Minutes”

Food/drink:
• Breakfast
• Lunch
• Snack bar
• Happy Hour

Discussion stations:
• Setting attainable goals
• Leading with confidence
• Advocating for yourself in the workplace
• Tips for professional networking
• Being an excellent podcast guest
• Balancing life and business in the workplace
• Managing generational teams
• Taking control of your finances
• Navigating workplace conflict
• Working moms – sharing ideas

Speakers:
• Beth Newcom (1st MidAmerica Credit Union)
• Carol Sparks (Beckemeier LeMoine Law)
• Jeff Koziatek (Core Authenticity)
• Jennie Bellinger (Badass Direct Sales Mastery)
• Joe Harris (Sales Mastery)
• Linda Manley (Edward Jones)
• Lisa Phillipson (Hospice of Southern Illinois)
• Megan Martin (Conquer Consulting)
• Michell Stockmann (TechKnow Solutions)
• Tracy Bianco (Tracy Bianco Coaching and Consulting)
• Wendy Symer (WLS Consulting)

If you have questions or would like to get registered, call the Troy/Maryville/St. Jacob/Marine Chamber of Commerce at 618-667-8769 or e-mail [email protected].