Springdale Water Utilities

We are happy to congratulate Gordon Jennings for his 10-year anniversary with SWU! Gordon works in the Maintenance department at the utility. He received an award recognizing him for his service at the Water and Sewer Commission meeting today. The award was presented to him by Commission Chair Chris Weiser. Congratulations Gordon, on such a great accomplishment and thank you for all you do for the utility!

We also celebrated David Jones' 20-year anniversary with SWU during the December Commission meeting. David works in the Meters Department at the utility. An award was presented to him by Commission Chair Chris Weiser. Congratulations David, on such a great accomplishment and thank you for all you do for the utility!

A message from Executive Director Ward regarding the low temperatures:

As low temperatures come into our area, we should be mindful of some things we can do to reduce the chances of pipes freezing.

• If in doubt, leave your water running slightly inside your house nearest to where the water line enters the house. Just a trickle should be sufficient.
• Unlike some systems, ours is healthy enough to handle a slightly running faucet. SWU can handle the flows.
• Do not shut off your water unless you absolutely have to. Water can get trapped in your pipes and still freeze.
• Make sure your crawl spaces under your house have entrance doors closed or blocked that access your crawl space.
• Close your garage door. Many pipes freeze when a garage door is left open and or is not heated.
• If possible, provide safe, low temp heat in an unheated garage or attic space where pipes may be.
• Remove water hoses from outside faucets to prevent hoses from cracking.
• If you are concerned about your meter freezing in your box, place a bag of top soil or other loose material in a bag or other insulating material over the lid.
• If you have water loss, please call 479-751-5751 and we will dispatch personnel as soon as safely possible to determine if it is an SWU issue or a customer issue.
• Fill some containers with water and keep inside the house in case efforts to prevent freezing fail.

Above all, be safe. Thank you.

UPCOMING OFFICE CLOSURE NOTICE:

The SWU office will be closed Thursday, January 1st in observance of New Year’s Day holiday. We will resume regular business hours on Friday, January 2nd at 8:00 a.m.

As always, we will have employees on call to respond to water and sewer emergencies 24 hours a day, 7 days a week. If you are experiencing an emergency, call 479-756-3657.