Moosebytes

Moosebytes PRIEST LAKE "LAKEVIEW" IS DOWN this morning, Router is being programmed and IT will be replaced and ready in a few hours.

September, I can hardly believe it's already here. There are so many wonderful things this month brings, warm days, cool nights, fall, leaves turning amazing colors and pumpkin spice everything. I hope you have a fantastic Labor day week and enjoy the last hurrah of summer!

For Seasonal Customers preparing to close things up, seasonal billing automatically begins on October 1 invoicing. If you are currently a seasonal customer there isn't anything you need to do for this to happen. MooseBytes only offers one seasonal package, October 1 to February 1 (Nov 1- Mar 31 service) billing is $19.95 a month and bandwidth in turned down to 56k (dialup speed). March - September (April 1- October 31 Service) the regular monthly package increases by $10 a month. If you are interested or have questions just let us know.

A $15 late fee will be assessed on all accounts that aren't paid in full by the 15th of the month. If you need to make payment arrangements please call the office and we will be happy to help you.

Remember to please call in when you are having service issues. It is much easier for our technicians to look and diagnose while you are having the issue. ALSO make sure when you call after hours for technical support to specifically choose option 4 as any other option/mailbox doesn't get checked until the next business day.

I truly wish you a beautiful September!

Thank you,

Shannon Main
Office Manager
MooseBytes LLC
866 969 8351

On Thursday January 28, 2021 we will be having a maintenance that will affect the entire network. We have worked hard to ensure network service will continue, however there will be periods of slow/limited bandwidth as we perform the work.

Our provider is requiring we move our commercial microwave links from one portion of the roof of the building to another. In order to do this without interruption we will take one link out of service at a time. Traffic will automatically reroute through other parts of the network.

We are scheduled to begin work at 9 am. The plan is to complete the work by 3 pm. While this has been thoroughly thought through and meticulously planned there is always a chance that an unforeseen issue could arise. Please take this into account when planning for Thursday.

We apologize for the inconvenience and we will work as quickly, competently and safely as possible.

Thank you!

Priestlaker.com