HatchMed

We've put together a list of low-cost ways to improve patient satisfaction in hospitals.
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One month a provider could rate in the 80th percentile and the next in the 30th, showing that patient experience data is often unreliable. What do you think?

Is Patient Experience Data Sufficient for Quality Improvement? Researchers have identified high variability in physician and hospital patient experience data, showing that scores are often unreliable for clinicians.