ECM Consultant

Applying Six Sigma process improvement methodology and electronic content management (ECM) technology to documents currently stored in email, shared network drives and paper can result in a significant reduction of product/service cost and issues.

What is Six Sigma? Six Sigma is based upon work by Shewhart and Deming (post WWII Japan), further developed by Motorola in 1980s and made popular by Jack Welsh at GE in 1995. Six Sigma focuses on improving quality of process by identification and removal of the cause of: READ MORE http://documentmedia.com/article-1392-Do-You-Have-These-Five-Items-on-Your-Process-and-ECM-Technology-Checklist.html

I’ve been hearing a lot of angry outbursts from workers, frustrated with shared “group” level electronic content management (ECM) systems. Complaints include: It takes too long to index documents; each group indexes documents differently; and they can’t find needed documents. Records managers and general legal counsel weigh in with their own complaints, stating that these systems do not provide disposition/retention (i.e., electronic records management) and are out of sync with the organization’s records schedules, policies, procedures and governance. Magnify this situation by 2X to over 500X and you have the state of the union for many organizations, ranging in size from privately held to Fortune 100.

As the “process guy” in the area of paperless technologies, I have to ask, Read More http://documentmedia.com/article-2087-Why-ECM-Systems-Fail.html