Business Design Corporation
12/17/2025
Most businesses don’t struggle with writing SOPs.
They struggle with getting employees to actually follow them.
That’s why we just released a new YouTube playlist:
🎥 How to Get Employees to Follow SOPs
We took a full live training and broke it into 5 short, practical chapters, each one tackling a different reason SOPs fail after they’re written:
• Why SOPs get ignored
• Managing processes instead of managing people
• Making SOPs non-negotiable
• Assigning real process ownership
• Keeping SOPs alive through review & improvement
You can jump into just one chapter…
👉 but if SOP follow-through has been frustrating, I recommend watching the full series from the beginning. The ideas build, and the clarity compounds.
▶️ Watch the playlist here:
https://www.youtube.com/
If you’ve ever said, “We have SOPs, but no one follows them,” this series was made for you.
10/04/2025
Documenting every task in your business?? Overwhelming.
The truth is: not everything needs an SOP. The key is knowing which processes actually matter. We’ve created a quick framework to take the guesswork out.
Type **DOWNLOAD** in the comments if you’d like us to message it to you.
09/11/2025
The Binder Nobody Opened -
A consultant delivered 12 giant binders of “official SOPs.” They looked impressive, with tabs, charts, and corporate jargon.
On day one, an employee asked:
“Where’s the process for handling a customer refund?”
Everyone looked at the binders. Nobody touched them.
Instead, they just asked Mary in accounting. 🤣
Do it Differently! We'll teach you.
Your Team. Your SOPs. Simplified.
Join Process Lab for FREE — Live Every Tuesday @ 11:00 AM PT
https://help.touchstonebusinesssystems.com/touchstone-university/
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2200 Range Avenue Suite #202
Santa Rosa, CA
95403