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With the 2021 holiday shopping season well underway the data trends are showing that customer experience is proving to be the factor that is making the most impact on sales for retailers and pure e-Commerce brands.

Check out our latest article to learn about some of the most prominent obstacles pure e-Commerce and retail brands are facing and what you can do to capitalize on the shortfalls of competitors in the area of customer experience.

2021 Retail Holiday Trends: Save Your Customer Experience With the 2021 holiday shopping season well underway the data trends are showing that customer experience is proving to be the factor that is making the most impact on sales for retailers and pure e…

Linc’s Premier CX Automation Solution Now Supports Instagram Direct, Enabling Intuitive Customer Assistance on Platform

https://newsdirect.com/news/lincs-premier-cx-automation-solution-now-supports-instagram-direct-enabling-intuitive-customer-assistance-on-platform-391123637

Great article in discussing best practices for omnichannel order support https://hubs.li/H0QSWFh0

Best Practices for Omnichannel Order Support Successful omnichannel order support is critical to winning and retaining customers who are placing a premium on their personal convenience and safety and increasingly willing to be loyal to brands that make these priorities a consistent and seamless part of their CX strategy.