xMatters, inc

Everyone makes mistakes. So, it is important that when they do, we can act quickly, resolve the problem, and understand what went wrong to reduce the chances of it happening again.

To learn more about initiating incidents with xMatters, check out our tutorial videos on how to get started.

Welcome To xMatters - Ep4 - Initiating Incidents Everyone makes mistakes. So, it is important that when they do, we can act quickly, resolve the problem, and understand what went wrong to reduce the chances...

The incident commander is the primary contact and coordinator for all resolvers and resources during an incident. This article discusses how incident commanders can extract valuable data and turn that data into actionable insights using xMatters, inc. Read more:

How Incident Commanders Benefit from Actionable Insights | xMatters Learn how incident commanders can extract valuable data and turn that data into actionable insights using xMatters. Read more!

“At LLinarowe are interested in the Everbridge Service Intelligence feature for the service dependencies map to visualize our internal relationships and resources,” said Philip Colmer, Director, Information Services at Linaro. “Being mindful that monitoring tools integration and automation plays a main role, as does visualization of the overall possible impacted services, this will help us reduce diagnosis time which is critical to our business.”

Revolutionize your response to IT disruptions by dramatically improving resolution times, root-cause analyses outcomes, and value stream delivery for digital services. Click here to learn more about Service Intelligence: http://ow.ly/v7T750KmZ2z

Most commonly, businesses take a reactive approach to incident management. After all, the concept of incident response seems inherently reactive. However, it is possible—and often necessary—to take more proactive measures. This entails identifying potential problems and taking steps to remediate them before they become incidents.

Let’s explore both proactive and reactive incident response methods, the strategies that differentiate the two approaches, and how you can use them concurrently to prevent system outages and performance lapses. http://ow.ly/S9MT50Kpmxu