Market Rates Insight

Is Wells Fargo the only culprit?

The MRI Blog | Is Wells Fargo Only the First to Get Caught on Illegal Sales Practices? By now, you have no doubt hear that Wells Fargo Bank recently fired 5,300 employees following an investigation by the various government agencies that revealed that hundreds of thousands of unauthorized deposit accounts were opened by Wells Fargo employees, including tens of thousands of credit card...

JP Morgan has figured out that mobile banking and growing deposits go hand in hand.

The MRI Blog | JP Morgan Betting the Bank on Mobile Technology JP MOogan's strong gain in mobile usage is evidence of greater pe*******on into the consumer market.

How important is customer feedback when establishing banking rates and fees?

The MRI Blog | Talking To Customers Promotes Loyalty and Limits Rate Shopping If banks want a) happy customers and b) customers that will share that positive experience with friends, then banks need to find new ways to engage with customers and listen to their concerns.

The face of branch banking is changing, but brick-and-mortar banks are here to stay.

The MRI Blog | Rethinking Branch Banking With Omnichannel Marketing Like other customers, millennials need in-branch banking products such as loan processing, mortgages, money transfers, and other value-added services.

The MRI Blog | You Gotta Have the Right Data to Optimize Deposit Pricing Bankers suffer from “deposit insecurity.” In many the data will tell you otherwise.

Deposits seem to be growing whether banks raise or lower deposit fees. Banks and credit unions may be leaving revenue behind.

The MRI Blog | Think Your Fees are Too High? That’s Not What the Data Says! our TrendSpotter report to reveal that banks aren’t charging as much for deposit products as they might.