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04/05/2023
Occasionally, an unhappy patient will leave a 1-star review online. How you respond to a negative review matters a lot.
A recent survey from Press Ganey revealed that most patients read online reviews when selecting a healthcare provider. By properly addressing a poor review, you’re more likely to win your patient back, change prospects’ opinions about your practice, and attract new patients. At the same time, it’s critical to leave HIPAA-compliant responses to avoid harsh penalties.
Keep reading at the link below to learn more about HIPAA and how to leave effective responses that don’t violate HIPAA.
How to Handle a 1-Star Review and Be HIPAA Compliant | MDidentity Occasionally, an unhappy patient will leave a 1-star review online. How you respond to a negative review matters a lot. A recent survey from Press Ganey revealed that most patients read online reviews when selecting a healthcare provider. By properly addressing a poor review, you’re more likely to...
09/09/2022
Happy Birthday, Michael!
Thank you for everything you do at MDidentity. We hope you have an amazing day! 🎉
Are you still manually requesting reviews?
Integrate your practice with MDidentity and let us handle that! 🙌
Look below to see for yourself the results of an MDidentity integration after just 30 days first hand! 😎
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619 Brighton Avenue, Suite 202
Portland, ME
04102
Opening Hours
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
