Televerde
06/05/2026
You know that feeling when the pipeline looks healthy on paper ... but something just isn't moving?
Stalled deals are more common than most sales teams would like to admit, and often easier to fix than you think.
Before you focus on finding more leads, it might be worth taking a closer look at what's already in your funnel.
We put together a quick with four practical tips to help identify what's stalling opportunities and how to get them moving again.
Check it out:
eBook 4 Tips to Jump-Start a Stalled Funnel Assess your pipeline health to reinvigorate it creatively and collaboratively. Contact Televerde today!
06/02/2026
Customers don't wake up 30 days before renewal and decide whether to stay. They're evaluating your value every month, quarter, and budget cycle.
In this article, we explore why relationship management alone is no longer enough. Customers need to be able to clearly see, articulate, and defend the value you're delivering. When they can, renewal conversations become much easier. And that's a good thing.
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The Demand Gen Engine: Why B2B Retention Now Depends on Value Realization Retention in B2B now depends on value realization, operational reliability, and measurable outcomes. Learn how modern SaaS companies are reducing churn, improving NRR, and building retention strategies that survive CFO scrutiny.
06/02/2026
Empathy doesn't usually show up on a dashboard. But maybe it should.
Securus serves families of incarcerated individuals, one of the most emotionally vulnerable customer populations in any industry. Success depended on more than technology and process. It required people who could connect with customers during difficult moments.
And when customers feel understood, performance metrics tend to move in the right direction.
→ Call abandonment dropped from 27% to 4.8%
→ Service levels improved
→ Costs decreased
The lesson is simple: empathy isn't just good for people. It's good for business.
Read the full story: https://televerde.com/insights/resource-center/how-securus-transformed-customer-service-without-compromising-empathy/
06/01/2026
We’ve always believed in the work we do. It’s nice to see it measured independently.
A recent study by Forrester Consulting found that organizations working with Televerde achieved:
→ 71% ROI over three years.
→ Up to $20M in additional annual revenue.
→ $16.2M in operational efficiencies.
→ Payback in less than six months.
Behind every number is a team that shows up every day, solves problems, builds relationships, and delivers for our clients. Take a look at the full study:
Total Economic Impact™ of Televerde: See the Results Clients Have Achieved Unlock growth with Televerde! See how our clients achieved 71% ROI, $20M revenue gains, and $16M in savings. Explore the TEI study now!
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