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07/01/2026

NEWCOM extends their condolences to the family, friends, and colleagues of Trooper Jacob Mick of the Massachusetts State Police, honoring his service and sacrifice to the Commonwealth.

Massachusetts State Police Announce the Death of Trooper in Off-Duty Motorcycle Crash

With heavy hearts, the Massachusetts State Police announce the unexpected death of Trooper Jacob Mick who died from injuries sustained in an off-duty motorcycle crash in Grafton.

A member of the 88th Recruit Training Troop assigned to the Holden Barracks, the life of this 31-year-old Northboro native has been cut short by this enormous tragedy.

Speaking of the late Trooper, the Superintendent of the State Police, Colonel Geoffrey Noble said, “Together, we mourn Trooper Jacob Mick, and extend our deepest sympathies to his wife, their infant daughter, his family, and all who loved him. He was a proud Trooper and public servant who never hesitated to answer the call. We remember and honor Trooper Mick’s years of service, and all he gave to the Commonwealth as well as to the Department.”

Trooper Mick graduated from the Massachusetts State Police Academy in 2023.

The facts and the circumstances of the crash remain under investigation by the Worcester County District Attorney’s Office.

At this time, the Mick Family requests privacy as they grieve. Further information will be provided as it becomes available.

Reduce Downtime and Protect Critical Applications with Neverfail 06/25/2026

🔗 Link to article: https://newcomglobal.com/news/publications/protect-critical-applications-neverfail/
Behind every 911 call is an ecosystem of working together. Computer-Aided Dispatch (CAD), GIS mapping, databases, communications platforms, and reporting systems work simultaneously to achieve effective response. The challenge is that even a brief interruption to one of these systems can create operational disruption, directly impacting public safety outcomes.

That's why environments supporting emergency communications need more than basic backup and recovery. 🔄 NEWCOM partners with Neverfail to design, deploy, and support critical systems at the application level. From physical and virtual servers to multi-site failover strategies, we help ensure operations remain uninterrupted.

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06/25/2026

That's a wrap for the National Center for Spectator Sports Safety and Security - NCS⁴ Annual Conference! 🎬 The NEWCOM team enjoyed connecting with law enforcement, security, and venue leaders from across the country.

Throughout the conference, Jim Carman and Devon Harding discussed challenges organizations are facing and the technologies helping strengthen situational awareness, improve response capabilities, and create safer experiences.

Thank you to everyone who stopped by NEWCOM Booth # 59 and congratulations to all of our giveaway winners featured in this video! 👏
Vanderbilt University | University of Kentucky Police Department | The University of North Carolina at Chapel Hill | Saint Paul Police Department

06/22/2026

Our “Community First” initiative is about showing appreciation for those who serve and protect our communities every day. 💙

Exciting news from the field! 📣 NEWCOM team member, Keith Bumgarner, recently visited the Youngsville Fire Dept to personally thank the on-duty crew at Station 1 for their service and dedication to the community. As a small token of appreciation, Keith delivered a cake to the department and spent time recognizing the important role they play in responding to emergencies and supporting the residents they serve.

(Picture LF to RT: Colin Pruitt, Justin Alderman, Lt. West, Keith Bumgarner, Connor Fitz, Crystal Jackson, Lt. DeBernardo.)

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