CSR 101

CSR 101

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07/09/2018

Fanci Nails Apopka Fl received a grade "F" n my book.

I went in for a pedicure and sns powder for my nails. The pedicure was great and they took me right away. I think they should have soaked my sns powder of while I was getting a pedicure to save time but they didn't. I waited for about 40 mins after I was done with the pedicure for someone just to soak the old sns powder off. Then to redo the sns was about another hour. Literally 1 day later I have a chip on 1 nail. Then 2 days later, I noticed 2 more nails chipping. This caused my nails underneath to break. I go back on 3 days after it was originally done with a 5 o'clock appt to get the whole set redone. It's 5:37 and I'm still waiting. The guy asked for my receipt which I didn't have but could show him from my online banking transactions that I was there. He had a terrible attitude. I'm the one inconvenienced since I have to come back and he's the one with the attitude. Just ridiculous. He kept asking me who did it as if everyone introducers themselves. If you can go somewhere else, please do.

09/07/2017

Walmart located at 434 and 436 gets a "D" rating from me strictly based on the cashier's behavior. As an ex-cashier myself, I know there are days you just don't feel like interacting, but then you remember whatever your issue, it's definitely not the customer's fault. The cashier never said a word to me. Not even good bye. I wondered if maybe she was unable to speak but then I witnessed her replying to a Co-worker. I'm in disbelief.

09/21/2014

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