Lex Media Credit Repair

Tip #23: Contact creditors as well as credit bureaus when correcting inaccuracies in your credit report

When debtors find mistakes on their credit reports, they often only contact the credit bureaus. While this is the most effective way to resolve the issue, you should in some cases contact the creditors whose account has caused a ding on your credit report. This can help future dings and resolve problems faster.

Consider an example: Let’s say that you were late sending a credit card payment two months ago because you were sick. The late payment is listed as a ding on your credit report even though you have paid it already. You should contact the credit bureau in order to get the error removed.

However, if you notice that the same credit card company has you listed as having late payments three months when you paid on time, then it is time to contact the credit company and ask how to resolve the problem.
The information reported about you to credit bureaus should be accurate - if it is not, then the credit company should work to make sure that they correct the problem so that it does not happen again.

You have an advantage in this - the credit company, unlike the credit bureau, depends on your business for their money. This means that the credit company (or any other bill company presenting inaccurate information about you) is well motivated to correct the problem or risk losing you as a client.

If you find that a company consistently reports inaccurate information about you to credit bureaus, consider making a formal complaint to the company about it or switching companies. There is no reason why one company’s poor organization should cost you your good credit score.