Solutions With Innovation

Our hearts go out to the people of Ukraine as these tragic events unfold. Many of our AMETEK colleagues have mobilized to support Ukrainian refugees through donations of food, clothing, and monetary funding. In response to their efforts and the urgent humanitarian crisis, the AMETEK Foundation has made donations to the Children International, , and several local non-profits that are providing critical support to Ukrainians seeking refuge. These organizations are on the ground in Ukraine and neighboring countries to supply much needed food, water, clothing, shelter, and medical supplies.

Generate new and repeat sales by providing product and technical information in a timely manner.

Present price, credit and terms in accordance with standard procedures.

Accurately process customer transactions such as orders, quotes or returns

Provide accurate information regarding availability of in-stock items

Obtain accurate information relating to shipment dates.

Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.

Increase sales and average order size by means of cross-selling, up-selling, and add-on sales

Monitor scheduled shipment dates to ensure timely delivery and expedite as needed

Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint

Fill requests for catalogs, information or samples

Remain current on product developments by attending sales meetings, trade shows and reading trade journals

Setup and maintain customer files • Identify trends in customer satisfaction or dissatisfaction

Communicate to the purchasing department unexpected increases or decreases in demand for products

Assist in scheduled physical inventory counts

Present a professional image at all times to customers and vendors

Perform other duties as assigned.

More info:
https://188100.jobs2web.com/job/Naugatuck-Customer-Service-Representative-CT-06776/828779100/