Loyalty Summit CXM

“Loyalty Reality – The Many Roles of a Loyalty Manager”

In Episode 36, Loyalty Summit Global Chair David Feldman caught up with loyalty mentor Henry Christian to talk about the many faces and hats of a typical loyalty manager, as well as tips and tricks to navigate the complex role of running loyalty in an organization.

Apple podcast: https://buff.ly/3OT1niY

Spotify: https://buff.ly/41xabme