JTB Distributors

JTB Distributors is shooting professional training videos today for our YouTube Channel! We hired and are thrilled with their expertise and professionalism.

Did you know that JTB Distributors has earned the “Service Excellence” award multiple years in a row at the annual Carpigiani Distributor Meeting? We’ve proudly represented Carpigiani since 1991, and with more than three decades of experience, JTB continues to set the standard for customer service and technical expertise.

Our service offerings include:

• On-Site Startup & Training
Hands-on startup and staff training for all new Carpigiani equipment to ensure you’re set up for success from day one.

• Comprehensive Service Contracts
We’ll come on-site to deep clean your equipment, retrain your team, replace all wearable parts, and keep your machine running at peak performance. Our Service Contracts extend machine longevity—many of our customers are still running Carpigiani units 15+ years later!

• Virtual Support
Need fast troubleshooting? We offer phone and video support to diagnose and resolve many issues remotely—saving you time and reducing on-site service fees.

At JTB, service doesn’t end at installation. We’re here to keep your equipment performing like new.