One Stop Wireless

I hate that I have to make this post, but it has gotten to this point! Our Live TV service is doing an update that is does almost annually. If you've been with us for over a year, you would remember these updates. Sometimes, it's a couple hours and it's finished, sometimes it has taken a day or two. This update has now been 1 day, and some of you guys are acting like it's the end of the world. I'm getting very frustrated at the comments and messages that some have left. Most of you guys have been great, but a lot of you have NOT. And I have now lost my cool with those folks!!

Its quite simple, anything electronic needs to have updates. So this is an update. Sometimes updates are a couple hours, sometimes a couple days. That is why we have recommended the other FREE apps that we installed on your FireSticks. And beyond that, there are apps like PlutoTV that give you Live TV for free. They don't have all the channels that we have, but they have plenty! So we are giving you other options until this update is finished. Please use these options and as soon as our app is back up and done with updates, we will make a post and let you know!

The things that won't help AT ALL:

1)making snarky comments on here, over the phone, in store about a simple update

2)having us repeat the same sentences about the update 5+ times.

3)telling us it's not working 5+ times in a day, like we don't know that.

4)telling us your going to go to another company if we don't get it fixed.
-this is a worldwide update, so any other IPTV providers will have same update.

We just need you to understand this from our end. You guys are simply not getting Live TV for a day or so while it updates, while we're getting thousands of people contacting us at once about a simple update, then them getting upset like it's the end of the world.

I have never made a post like this, but I've had enough!

Also, you are not in any contract with us. If you would like to leave our service, you're more than welcome!