Better Car People

Better Car People

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11/04/2025

We can't wait to see you on the seventh stop of the GM Convert More Leads Tour, November 11th at the Texas Marriott Champions Circle in Fort Worth, TX!

Join our Chief Innovation Officer, Matthew Belk, as he facilitates a GM-designed dynamic workshop focused on best practices to help your dealership respond quickly and personally, set more appointments, and convert prospects faster through High-Impact Training and new Dealer-led Enhancements.

Join us this October or at any of the future Convert More Leads Tour stops around the country through the end of 2025. The seminars are exclusively for current GM dealers. For more information on tour dates in your area, visit: https://hubs.ly/Q03RzxPB0

10/28/2025

We can't wait to see you on the sixth stop of the GM Convert More Leads Tour, November 4th at the Hyatt Regency Grand Cypress in beautiful Orlando, FL!

Join our Chief Innovation Officer, Matthew Belk, as he facilitates a GM-designed dynamic workshop focused on best practices to help your dealership respond quickly and personally, set more appointments, and convert prospects faster through High-Impact Training and new Dealer-led Enhancements.

Join us this October or at any of the future Convert More Leads Tour stops around the country through the end of 2025. The seminars are exclusively for current GM dealers. For more information on tour dates in your area, visit: https://hubs.ly/Q03QxX6p0

09/23/2025

Customer engagement isn’t one-size-fits-all—it’s many sizes.

Better Car People’s Aimi Gundersen and FordDirect’s Shaun Raines unpack how dealerships can meet all generations where they are—with chat, text, phone, email, social—all working in harmony.

Generation Z texts. Boomers call. Gen X emails. An omnichannel strategy reaches them all.

09/18/2025

Service customer satisfaction starts with answering the call.
Too often, service customers get stuck in endless phone loops—frustrated, waiting, and left without answers.

With Brooke AI every call is responded to, appointments are booked instantly, and no customer is left behind.
Through our relationship with FordDirect and The Shop, we’re helping dealerships deliver a better service experience that keeps customers loyal and satisfied.

🎥Watch the video to see how Brooke is transforming service communication.

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204 E Franklin Street
Monroe, NC
28112

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm