CMF Leadership Consulting

One of the biggest challenges in providing meaningful feedback and performance counseling is that many managers unintentionally fall into common pitfalls that sabotage their own efforts. Supervisors often focus on the person rather than observable behaviors, skip creating a genuinely supportive climate, and fail to clearly connect performance expectations to organizational goals, all of which erode trust and reduce the likelihood of real improvement. They may lack an organized method for conducting the counseling, neglect participative involvement from employees, and default to generic or vague feedback that doesn’t point to specific, actionable change. These failures leave employees unsure of what to improve or how to do it. The S.C.O.R.E. Performance Counseling method was expressly designed to overcome these issues by emphasizing behavior-focused communication, guided dialogue that includes the employee’s perspective, structured steps for redirection, and clear written action plans that foster accountability while preserving the professional relationship. By using a structured, non-confrontational approach grounded in behavioral science, S.C.O.R.E. helps leaders avoid these common breakdowns and achieve meaningful performance change.

A small piece of the project I've been working on. Hope to have this out in the next few months.

The Confidence–Competence Loop Most People Miss For more than two decades of teaching leadership and followership, I’ve watched people talk about the “confidence–competence loop” like it’s a simple personal mindset technique: get a little better, feel a little better, repeat. But that’s only half the truth, and it leaves out the most ...

Looking forward to sharing this experience with these esteemed colleagues in Chicago and representing The National Leaderology Association as well as CMF Leadership Consulting. I'll be focused on the "Followership" portion of this panel discussion at the International Leadership Association 26th Conference. Nice to be able to give back to the law enforcement community that "raised me."