Empower Me

The Interchange Food Pantry & Walmart invites you to join us at our Thanksgiving Turkey Dinner Giveaway!
When and Where:
Saturday, November 19th
10 am to 2 pm
The Interchange Food Pantry
130 E. Juneau Avenue, Milwaukee, WI 53202
And
Sunday, November 20th
12:30 pm to 4 pm
St. Mark’s AME Church Quality of Life Building
1530 W. Atkinson Avenue, Milwaukee, WI 53206
On Saturday, November 19th and Sunday, November 20th the Interchange Food Pantry and Walmart will hold it’s first annual Thanksgiving Dinner Giveaway! A total of 800 Thanksgiving dinners will be distributed between the two days.
The Thanksgiving food given to our guests that day includes:
One turkey or ham, cranberry sauce, stuffing, yams, green beans, cream of mushroom soup, vegetable broth, along with twenty pounds of fresh fruits and vegetables: collard greens, sweet potatoes, potatoes, onions, oranges, and apples.
Northwestern Mutual volunters help with the Thanksgiving dinner giveaway.

Sales Support Specialist
AMResorts
This individual will be responsible following established processes and making ongoing improvements to ensure efficiency and consistency in our ex*****on. The Sales Support Specialist will work with many departments in the organization to achieve the team’s objectives.
• Respond to inquiries from travel agency distributors and direct service issues to the appropriate department
• Elevate service issues as needed for timely resolution with strong follow-up communication
• Document activities, manage service cases, and run reports in Salesforce
• Update, send and maintain annual agreements and engagement plans for accounts and track proof-of-performance for agency marketing spend
• Monitor and document competitive activities in the marketplace and provide feedback in reporting and meetings
• Be proficient in using Business Intelligence sales reporting tools
• Have excellent verbal and written communication with key accounts; be responsive to agent needs and issue resolution with timely follow-up
• Follow established processes to request promo codes, prize letters and commission agreements
• Provide administrative support for market events, including developing invite lists, managing RSVPs, shipping collateral and running production reports
• Coordinate with the Marketing team on engagement tactics and collateral production as needed to support agency marketing plans and events
• Distribute monthly scorecards to travel agencies, and other production and earnings updates
• Manage inbound e-mails related to the WAVES loyalty program, respond to inquiries, assist with password reset and point reconciliation
• Run post-event production reporting to assist with BDM account follow-up
• Assist with planning sales blitzes and other in-market activities that may include ordering collateral, organizing supplier participation, setting up call patterns and follow-up reporting
• Interact effectively with internal and external team members, partners and suppliers
• Be proficient in navigating our travel agency booking technology, VAX VacationAccess.
• Act as primary back-up contact when assigned BDM is out of the office
Education
High school diploma or general education degree (GED), or at least one year related experience and/or training; or equivalent combination of education and experience. Industry and/or TMTC company experience preferred
Qualifications
• Clerical – Knowledge of administrative procedures and systems, managing files and records
• Technical – Utilization of technology and reporting tools to support all key functions; proficiency with Microsoft Word, Excel, Outlook
• Time Management – Ability to manage and prioritize a large workload based on business impact and ROI
• Customer Service – Knowledge of principles and processes for providing end-to-end service to exceed the expectations of our travel agent distributors
• Learning from Past Experience – Understanding the implications of new information for both current and future problem-solving and decision-making

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