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People, Passion, Performance, Profit… an Outlook for the New Year
COMMUNITY: MANAGEMENT & LEADERSHIP

Author: Bill Catlette | Source: HCI | Published: December 16, 2015

Make worker engagement a core aspect of your business metrics. Survey regularly for it, follow the surveys up with meaningful feedback and action planning, make it part of your rewards structure, and hold people accountable for their results across time. Like color Doppler radar, this is one of the most predictive tools you’ve got. One of the best CEO’s I know recently shared with me the fact that a backward look at both manager successes and failures in his organization suggested that almost all were foretold by their employee survey.