Extenteam

Excited to share that our Founder, Ari Eryorulmaz, will be at Scale with AI in Brighton, UK on June 9th, 2026!

We'll be there talking about our 24/7 AI and human guest communications and our orchestration layer for short-term rental property managers, and we'd love to connect while we're there.

If you're attending, book some time with Ari to chat about how you're using AI across your properties and how Extenteam can help.

📅 Book time with Ari: https://hubs.li/Q04jC49F0

When your field team is also your phone team, something always gives.
That was the reality for iTrip Aspen Snowmass, a small crew managing luxury vacation rentals in one of Colorado's most demanding markets. Mid-turnover, the phone would ring. Mid-call, a maintenance issue would surface.

In our new customer story, Reservation Manager Kea Pakele shares how a dedicated Extenteam pod took over guest communication and helped the field team get back to the field.

The results:
⭐ Faster response times and stronger guest reviews
🛠️ Field staff focused on properties, not phones
🙌 Extenteam getting named by guests in reviews

Read the full story 👉 https://hubs.li/Q04h0lVP0

From Scattered Calls to Five-Star Reviews: How iTrip Aspen Snowmass Found Their Focus with Extenteam | Extenteam | Extenteam How iTrip Aspen Snowmass uses Extenteam's remote staffing to handle guest communication, free up field staff, and earn five-star reviews across their Colorado vacation rental portfolio.

Happy Mother's Day from all of us at Extenteam. 💐

Today, we're celebrating the moms on our team and yours. The leaders, mentors, multitaskers, and quiet powerhouses who keep everything moving forward, at home and at work.

Thank you for everything you do. We see you, and we're grateful for you.

The STR industry doesn't have a tooling problem. It has an orchestration problem.

That's the argument our Founder, Ari C Eryorulmaz makes in his latest piece for The Host Report. Most operators try to fix the guest journey by stacking another tool on top of the last one. But guests don't see the stack. They feel it, in every repeated verification, mismatched instruction, and delayed response. The journey doesn't break inside any single tool. It breaks in the handoffs.

Ari's take: the next era of operations won't be won by whoever automates the most, but by whoever coordinates the best.

Check out the full article here: https://hubs.li/Q04fvw610

Fixing the Broken Guest Journey: Why Fragmented Systems Are Holding STRs Back Five questions every operator should ask before adding another tool to the stack