Bridgeway Benefit Technologies

FEATURED JOB | CUSTOMER SUPPORT ANALYST | APPLY NOW

https://hubs.ly/Q04cmj-G0

Bridgeway is hiring a Customer Support Analyst to help grow our Customer Success organization and support our Bridgeway product end-users, through serving as an internal advocate and customer liaison and delivering the highest level of service to our customers.

Responsibilities include:

- Develop a comprehensive understanding of the Bridgeway products and services to efficiently triage and resolve client issues.
- Serve as the main point of contact for customer inquiries and requests.
- Log, track, and manage customer tickets from intake to completion.

Bridgeway Benefit Technologies is the leader in developing, deploying, and supporting software solutions in the Taft-Hartley, multiemployer benefits administration industry. Equal Opportunity Employer.