Clay County 911

Hal Rogers Parkway is back open at this time.

OUTAGE UPDATE: 1/25/26 - 9:00am

We currently have 98 outages impacting 4,170 members. Our crews are actively responding and will work as safely and as quickly as possible to restore service as conditions allow. Please note that icy roads and hazardous weather may slow restoration efforts.

Cold Weather & Electrical Safety Tips:
• Stay away from any downed power lines and report them immediately
• Never use generators, grills, or propane heaters indoors
• Dress in layers and check on elderly neighbors and family members
• If using candles, never leave them unattended

If you experience an outage, reporting it through SmartHub is the easiest way to do so. Please limit travel if possible, and thank you for your patience as we work through this storm.

We’re pleased to announce the successful migration of Clay County 911 onto the Next Generation 911 platform.
This upgrade means faster, smarter, more reliable emergency response for the community. Congratulations to Director Ryan Smith and his team for their leadership and dedication. Stay connected as we continue elevating emergency response across the Commonwealth!