Chris Lynam

I had such a great time in Area 2 this weekend - seeing old friends and meeting new ones. I’m so grateful to everyone for the feedback on the training and the book. I’m so grateful to Joe, Leisa and Danila for having me out and I’m looking to hearing how it has helped in your area businesses.

Daisey Lynam - thank you for holding things together at home and can’t wait to see you and the kids. ❤️

Anytime I struggled while writing The Choreography of Customer Service, I’d always imagine holding the finished book in my hand at a bookstore. Well… here it is. Photo evidence of that surreal moment. Thank you and for making that possible. ⁣⁣⁣⁣⁣⁣