Seorango

Yes, I have had customers leave a bad review online. It can be embarrassing and frustrating not knowing how to handle the situation.

The first thing I did was take a deep breath and remind myself that no matter what anyone says about my business it does not define who I am as an entrepreneur or business owner. Once I was able to center myself, I knew it was time to tackle the situation head-on with some proper Online Review Management Strategies.

I began by responding directly to the customer’s negative review promptly, thanking them for bringing their concerns up in hopes of finding a resolution. While this is never easy, by keeping my response professional and courteous it showed potential customers that we value our customers’ feedback and strive to improve our services based upon their suggestions - ironically making us look even better than before!

In addition, encouraging other influencers within our industry could help diffuse any potential backlash against our brand or reputation by providing social proof that others trust us with their own businesses despite occasional bumps along the way. Some of these influencers could include previous clients who enjoyed working with me so much that they were willing to write positive reviews on Yelp or Google Reviews without actually being asked!

Finally, staying active in online communities related to your type of service is also a great way of managing annoying reviews posted about your business online: offering advice when appropriate (freely given) gives you more authority which can attract new clientele while keeping existing ones happy at the same time!

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Podcasting has sort of "re-emerged" and come back into the limelight in this day and age, and for good reason. Podcasts are a fantastic way to connect with your audience (and not just for marketing).

In this conversation, Danny Ozment and John DeLancey dive into a variety of topics on podcasting for business, from why you should start one to lessons learned to how to promote your show.

Listen here:
https://buff.ly/2No6xp6

Building a website that drives revenue, not just traffic
https://buff.ly/2fPNd2x

Want to start a consulting business? Here's a great practical guide with lots of detailed tips: https://buff.ly/2wtbhQo