EasyPost

What’s your top shipping challenge?

For 90% of shippers, it’s cost reduction, according to data from a Boston Consulting Group report.

Next on the list are improving delivery speed (60%), enhancing the customer delivery experience (47%), and reducing delivery exceptions (33%).

The report says it best: “In this climate, small inefficiencies quickly become material.”

That’s one reason we’re excited about Luma AI, EasyPost’s tool for shipping visibility, automation, and optimization.

What’s made a difference in your shipping efficiency? Comment below!

Whether you’re trying to solve major shipping challenges ⚠️ or simply focusing on optimization 🎯 the first step is understanding exactly what’s going on. That means asking questions like …

- How many packages are delivered on time?
- What are your average transit times?
- How much are you spending per package?
- Which carriers perform best (and worst)?
- What service levels are most efficient?

… and having a reliable place to find those answers.

Of course, while visibility matters on the backend, it’s just as important from a customer experience standpoint.

When you can see where every package is—and get alerts for anything running late—it’s simple to proactively reach out to buyers and keep angry calls at bay.

Share your shipping visibility successes (or horror stories) in the comments below!