Digital Dynamo LLC

A Cheap way HVAC companies can build more reviews on Google

If you’re an HVAC company just getting started, you may not have the money for a system that automatically asks customers for reviews.

Even if you're an established HVAC company, you may not be saying the right verbiage to encourage your customers to leave a review.

HVAC companies need great reviews, and they need a lot of them if they want to stand out and show up on Google.

Here’s a cheap way for HVAC companies to guarantee their customers leave reviews on Google.

1. Get a Google Voice Number
These cost $10-$20 a month

2. Create a Tracking Spreadsheet
Add columns with these headings, and add customer info to the sheet:

-Customer first name
-Customer last name
-Customer Cell Number
-Technician name
-Job notes (service type, etc.)
-Date of service
-Service Completed? (Y/N)
-Review Request sent? (Y/N)
-Review Followup sent? (Y/N)
-Did customer leave the review? (Y/N)

3. Start Texting Review Requests With Google Voice
1-2 days after service, text your customers with this:

Hi [Customer Name] - we hope you had a great experience with [Your HVAC Company]! Can you help our small, local-owned business by leaving a review on Google? Reviews help people find us. We'd really appreciate it! [Review Link]
Thank you! [Your HVAC Company]

If two weeks go by and the customer did not leave a review, then send a follow-up request.

Keep track of your outreach and follow-ups using the spreadsheet.

We guarantee you’ll build a lot of reviews with this method.