KPU Telecommunications

4:44 pm Internet has been restored. Customers will receive a credit on their next bill 12:23 pm update: repairs are now expected to take until 5pm AK time. Repairs are in a very remote area and additional equipment was needed. 11:13am update: repairs in Canada are expected to be completed by 2pm. KPU intends to issue a credit to internet customers on the next bill. 10:10am update: fiber cut was vandals cutting and stealing fiber cable to sell because they thought it was copper. It was not. It’s glass. Repairs are underway and expected to be completed early afternoon. 6:20 am update: fiber cut was identified in the area of Fraser lake between Prince Rupert and Prince George. Crews en route. Original post: KPU engineers became aware of a drop in internet at 2:20am Monday morning. They immediately contacted our downstream provider in Canada. Telus has acknowledged an equipment issue and is actively investigating. We will update as we know more.