Total Dent Express LLC

Go Team Red!! 🔴
Travis usually stays busy in Dexter, Poplar Bluff, and the surrounding areas, but we convinced him to come rescue us for a couple of days. 😅
The hail storms had us falling behind a bit, but thanks to his help we're getting caught back up.
It's a whole lot easier when you've got good people around you. 👊

Happy Memorial Day 🇺🇸
Today we pause to remember and honor the men and women who gave their lives for our country and our freedom. We are incredibly thankful for their sacrifice.
And yes… even we managed to sneak away for two days off 😅
Our first real break since March 30th, and we sure needed it.
Hope everyone has a safe and meaningful Memorial Day with family and friends.

📋 Let's talk about estimates for a second — because this is IMPORTANT and we want everyone to be on the same page! 🙌
An estimate is exactly what the word says — an ESTIMATE. It is not a locked in price, not a bid, and not a final number set in stone. Think of it like going to a body shop after a collision — they write you an estimate, but once they actually get into the repair they often find additional damage that wasn't visible at first glance. When that happens they send what's called a SUPPLEMENT to your insurance company for the additional repairs. This is completely normal and happens every single day in this industry. 👍
Here's how it works on our end 👇
📊 We write the estimate based on what we can see or what they see
🔍 Your insurance adjuster then reviews it and may come back higher OR lower than what we wrote
⬆️ If it's HIGHER — that means they may have found damage we missed and that actually works in your favor!
⬇️ If it's LOWER — that's where we go to work negotiating on your behalf to make sure you are taken care of fairly
✅ Either way when you schedule for repair — we handle it so YOU don't have to stress about it
This is a completely normal part of the process and we have been through it thousands of times. Trust the process and trust us — we will make sure everything gets handled correctly from start to finish. 💪

🌟 ADVANCE, MISSOURI — WOW. Just… WOW. 🌟
The turnout and trust you showed us was absolutely incredible and we are so genuinely thankful for every single one of you who came out and put your vehicle in our hands. That means everything to us. 🙏
Here's where we are:
✅ Step one is DONE for most of you — estimates are complete!
⏳ If we haven't gotten to you yet — don't worry, YOU ARE ON OUR LIST and we will take care of you. We don't leave anyone behind.
📋 We are now submitting everything to insurance and as approvals start coming in we will begin scheduling repairs.
We also have to give a MASSIVE shoutout to Leo and the entire team at Advance Auto Body — absolute ROCKSTARS every single one of them!! We couldn't have done this without you! 🌟⭐
A few things to keep in mind as we move forward:
🔧 Repairs will move quickly — most vehicles take no longer than a day and a half
💪 We WILL handle this just like we handled the estimates — efficiently and with great care
❤️ You will get the same great service from start to finish — that's our promise
Have questions? Don't hesitate to reach out — we are here and happy to walk you through anything! 📲
Advance — you are incredible. Thank you from the bottom of our hearts. ❤️
— Total Dent Express

😄 OK so apparently we broke the internet a little bit with that Monday post and we LOVE the response!!
But we want to make sure everyone knows — FREE estimates aren't just a Monday thing around here. That's just how we do business. EVERY day. ALWAYS. 🙌
We believe you deserve to know exactly what you're working with before you commit to anything — no pressure, no surprises, no cost. That's a Total Dent Express promise. 🤝
So if we can't get to you Monday don't panic — we've got you! Call or message us ANY day and we will get you taken care of.
Your car. Your timeline. Our priority. ❤️