Tagd Studio

As we get further into the uncertainty that brings we want to remind you that there are several things you can do to stay connected with your customers.

One of those things is to get familiar with needs, fears, and value.

1. Needs are the reason your customer seeks someone to do business with. In our current time, it's important to think of any new needs the pandemic has caused for your customer; even those not related to your business.

2. Fears are what stand in the way of your customer doing business with someone. In our current time, those fears have expanded. Think of what those fears might be today.

3. Value is what your customer is in search of when seeking someone to do business with. In our current time, that value doesn't have to be regulated to your product or service. Think about what additional value you can offer your customers today.

Take some time today and write down everything you can about where your customer stands in these three areas.

Next brainstorm ways your business can step in and step up to help serve them.

If you want additional help, we’ll be hosting a virtual strategy session on customer relations next Thursday, April 9th from 10am - 11:45am.

Visit www.tagdstudio.com/pivotandadapt/register, to sign up!

Registration ends this Friday!

⁠

Please share with anyone you know who is an entrepreneur or small business owner impacted by the COVID-19 pandemic.

We will be hosting a series of virtual strategy sessions where I will provide tools, resources, and support for pivoting and adapting for survival in periods of crisis.

Sessions will be held in groups of 5 - 7 attendees, March 31st - April 9th.

Sessions will focus on the four areas that many organizations are facing challenges with:
- Customers
- Products and services
- Strategy and operations
- Branding and marketing

Registration starts Monday, March 23rd.

Interested individuals can visit www.tagdstudio.com/pivotandadapt to sign up to be notified when registration opens.

⁠
⁠
⁠



@ Indianapolis, Indiana