HydroPro Solutions

Today, we’re celebrating Amy, our amazing RMA Consultant, who has been a part of our team for 3 years now! Amy’s dedication, expertise, and positive energy have made such an impact on our team, and we’re so lucky to have you! Here’s to many more years of success and growth!

~The moment everything changes~

Lago Vista chose to move forward.

In 2019, they took the first step:
➡️ Implemented a drive-by AMR system
It helped, but it wasn’t the end goal.

The team wanted:
✔️ Real-time visibility
✔️ Reliable data
✔️ A better experience for their customers

By 2021, they made the leap to a full AMI network.

The decision came with pressure:
• Limited funding
• Lingering hesitation after past failures
• The challenge of adopting new technology

They moved ahead anyway.

Every HERO story starts with a problem…

In Lago Vista, Texas, the challenge was impossible to ignore.

❌ Registers failing by the hundreds
❌ Crews replacing ~100 units every billing cycle
❌ Inaccurate bills frustrating residents
❌ A vendor that stopped showing up

For a growing Hill Country community of 10,000 people, this situation was spiraling.

Trust in the system was slipping, and fast.

“We couldn’t have residents using water and not getting charged or monitored.”

When confidence in your infrastructure breaks down, everything gets harder.

Here’s how Lago Vista responded.