The K2 Way

Are you using AI in your practice?

Physicians are embracing clinical GenAI—in theory, at least More than two-thirds of U.S. physicians have changed their minds about generative AI over the past year. In doing so, the re-thinkers have raised their level of trust in the technology to help improve healthcare.

What is your opinion? Please share in the comments.

'Not-a-doctor' bills are back: Affiliates, AOA preparing for fresh attacks on optometry Last year, affiliates across the country defeated attempts to turn the clock back on optometry’s groundbreaking progress. 2024 brings two new challenges, as legislation is introduced in Florida—again—and Tennessee this month. Not that AOA or optometry’s advocates in those states are surprise...

No matter how well-run a practice is, there will eventually be an unsatisfied patient. Maybe a staff member made a simple mistake, or there was a communication breakdown. Whatever the reason, patient complaints must be handled with care.

Best Practices for Responding To & Analyzing Patient Complaints No matter how well-run a practice is, there will be unsatisfied patrons. Here are the best practices for handling patient complaints.

March is National Save Your Vision Month!

Ten Things You Can Do to Save Your Vision - Drs. Jeff and Susan Kegarise March is National Save Your Vision Month! To celebrate, here are ten small steps you can take to better preserve your vision.

With the healthcare systems we have in place, it can be easy to forget the core meaning of care. Medical conglomerates are constantly looking for ways to become more efficient, profitable, and technologically advanced. From a business vantage point, these types of improvements seem valuable, but they don’t address the sole purpose of healthcare﹘ the wellbeing of each and every patient.

Never Forget the Golden Rule of Healthcare: Patients First Each interaction your patient has with your office and staff contributes to their opinion of the care you provide and success of your practice.

Dr. Jeff Kegarise discusses how to improve patient care Optometrist Dr. Jeff Kegarise, author of “One Patient at a Time: the K-2 Way Playbook for Healthcare and Business Success” discusses how the experience of seeing a doctor can be improved.