Baird Group

New Audi finally arrived.

I talk about trust all the time in my consulting practice. Trust is always evolving and ebbing or flowing. Just as we work on gaining trust of our colleagues, staff, and patients, it's just as important to ensure you're not eroding trust. Here are my 12 actions that either build or diminish trust: https://ed.gr/dvdlg

One of the best ways to motivate your teams is to spot - and share - moments of great service. How are you recognizing staff in your organization? https://ed.gr/dvdkk

Trust is a funny thing. You can’t buy it. You can’t just ask and expect to receive it. And, even once you earn it, you can easily lose it.

As a leader, it’s your job to ensure that your staff feels properly equipped, supported, and heard. Does your staff know you're committed to all three? How do you show it regularly? The best way to earn trust is to show people you follow through when you commit to something.

In this week's blog, I'm sharing my strategy for helping you achieve employee satisfaction: shaking the pebbles out of their shoes. https://ed.gr/dvgi2