UM-Flint Information Technology Services

In observance of the holidays, the UM-Flint ITS Helpdesk will be available via email today until 4:00 PM to assist with technology-related inquiries. Beginning at 4:00 PM, our office will be closed for the holiday break.

Remote support services will resume on January 2, 2026. The Helpdesk team will fully return to the office and resume in-person assistance on Monday, January 5, 2026.

We appreciate your understanding and wish you a safe and pleasant holiday season.

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UM-Flint Windows machines may be unresponsive due to a global event affecting Windows systems. ITS is working to resolve the issues on machines and servers it manages.

Desktop/laptop systems that were off or in sleep mode should not be affected, however desktop/laptop systems that were running overnight may be stuck in a loop and you will need assistance. If you are having problems with your Windows PC, contact the help desk for assistance at 810-762-3123 or [email protected].

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UM Services – Update
Internet access has been restored on the Ann Arbor and Dearborn campuses, which was the last major hurdle necessary to restoring access to the remaining few inaccessible systems that UM-Flint uses.

Ann Arbor ITS still anticipates ongoing issues with a few select systems and services. Those issues should be resolved in the next few days.

Thank you for your patience and understanding. For ongoing updates from the Ann Arbor campus, please visit:

University of Michigan University of Michigan is one of the top universities of the world, a diverse public institution of higher learning, fostering excellence in research. U-M provides outstanding undergraduate, graduate and professional education, serving the local, regional, national and international communities.

Duo Two-factor authentication is currently experiencing issues delivering phone calls and SMS messages. The push option is working at this time. For the latest outage information please visit https://status.duo.com/.

Duo Status Welcome to Duo's home for real-time and historical data on system performance.

Due to building maintenance, the ITS Helpdesk will be temporarily relocating to 205 French Hall on August 3rd and 4th. Feel free to stop by if you have any technical issues or if you need to use lab resources! As always, please direct any questions or concerns to the Helpdesk.