Ci Psych

🚨🚨Attention 🐿️🙈

Medicaid customers have not had to renew coverage in over three years!

Redetermination letters will be sent to Illinois Medicaid recipients in waves over the next 12 months, with letters going out to the first group THIS week.
🌪️🌪️🌪️🔥🔥🔥📲📲📲

+ Ready to Renew 🌞

🌪️🌪️Healthcare ⚡️⚡️⚡️⚡️Providers

Please put a system in place to get Medicaid customers

+ ready to renew 🌞

and

connected to coverage using the main messages and templates below to describe the steps they need to take.

You can work with them during check-in, in appointment reminders, during appointment reminders, and during checkout.

Use your MyChart or your patient portal to send reminders throughout the year.

If you have an email or text list, use that repeatedly. 🔄🔃🔁

If your check-in staff can see renewal due dates, train them to tell customers when they are due to renew and what they need to do to get ready.

Hand out and post written material.

Put a computer or get a tablet in your waiting room and set the homepage to abe.illinois.gov so people can click on ✅

"Manage My Case"

to update their address

Or

check ✔️their due date (also called 🟡🟡🟡redetermination date) 🟡🟡🟡
and
manage their case.

Everybody's due date is different 🔴🔴🔴

and

repetition is key to adoption 🔴🔴🔴

so please set up systems to consistently deliver this messaging throughout the year.
🔴🔴🔴

Read this A$Ap🔍📰📇

👋🏾🫵🏽🫵🏼🧏🏼‍♀️🙇🏾‍♀️

Medicaid patients 🩺

family's 🩸🩸🩸

🧨💣‼️
All those in Illinois 🚨

Supporting or treating this

Massive Population
in ANY PART of healthcare in or out of a hospital setting

🎨🎬🚑🚒🚕🚔

Illinois’ Medicaid enrollment grew by about 1 million enrollees during the COVID-19 😷,

to

3.9 million
🙇🏾‍♀️🙇🏼‍♀️🙇🏽🙇🏻‍♂️🤦🏽‍♀️🤦🏽🤦🏻‍♂️🤦🏾‍♂️

This is the gap in which we were trying to serve over the last 3 years!

3.9 million civilians needed help!
🫳🏽🫴🏼🫱🏾‍🫲🏼

Hero's, no

Warriors, yes! 🧝🏽‍♂️🧝🏼‍♀️🥷🏼
👨🏾‍✈️👩🏼‍✈️🧑🏼‍🚒👩🏼‍🔬👨🏽‍💻👨🏻‍💼👩🏼‍⚕️👮🏼‍♀️👮🏽👮🏼‍♂️🧑🏾‍⚕️🕵🏽👩🏼‍⚕️👩🏼‍⚕️

Hero's win 🏆

We never stood a chance in this battle and
many lives were lost 🫂

It's ok, I know you tried your best 🫶🏽

I will hold a space for the rest 🌈

Thank you for fighting this fight with me!

But if we learned anything...

‼️‼️‼️‼️‼️
We must be more prepared💯💯💯

Please share to your feed, snap, insta, Twitter account and if I have time I'll do a Tik Tok live about it!!

right now 🏃‍♀️🏃🏾‍♂️👨🏼‍🦽👩🏾‍🦽👩🏼‍🦼👩🏽‍🦯🧑🏾‍🦯

to help get this Information out
🛰️🚧🛟🛰️🚧🛟🛰️🚧🛟

Let's be more proactive together to get this going

so this 🎪
calms 🧯down!

🆘👌🏿Be prepared 🔑

concentrate on this and get going on

+ ready to renew 🌞

Medicaid recipients can check their eligibility by visiting

abe.illinois.gov

click 🖲️

"Manage My Case”

Recipients also can call

1-800-843-6154

or

Medicaid.illinois.gov

👇🏿👇🏾👇🏻👇🏼👇🏽

Report Medicaid Change of Address Resuming Medicaid Renewals Starting May 2023, we must ask Medicaid customers in Illinois to renew their healthcare coverage. People who use Medicaid have had continuous coverage since the start of the Covid-19 pandemic, but Congress has ended the pause on annual eligibility verifications, known as r...