Utility Information Pipeline

Gary Sanders' Utility Information Pipeline #371 - June 2, 2026

2026 Utility Staffing Survey Results – Part II - Utility Information Pipeline The second of two blog posts with the results of the 2026 Utility Staffing Survey where I calculate a value for Annual Accounts Billed per Office Employee.

Gary Sanders' Utility Information Pipeline #368 - April 21, 2026

Speeding up payments - Utility Information Pipeline A way of speeding up payments and eliminating paper checks when your customers use their bank's online banking to pay their utility bills.

Gary Sanders' Utility Information Pipeline #367 - April 7, 2026

Slow and steady - Utility Information Pipeline A review of why a slow and steady approach with annual rate increases is better than waiting to implement one large rate increase.

Gary Sanders' Utility Information Pipeline #366 - March 24, 2026

Why units…? - Utility Information Pipeline A look at why units is not a good measurement to use for expressing water usage to clearly communicate to your customers.