Voze

The reps won't use it. That's the most common thing a sales manager says before they try a new tool. They're usually right. Not because reps are difficult, but because every tool they've been handed was designed for someone else.

It added work at the end of an already long day, so they ignored it. Reasonable call. The question worth asking isn't "how do I get my reps to use this." It's "would they use it if nobody was watching." If the answer is yes, the adoption problem is already solved.

If the answer is no, you don't actually have a tool. You have a mandate.