CompTIA, Inc.

NEW PRODUCT LAUNCH: AI Customer Support Essentials 🥳 🎉

Customer support teams are already working with AI-generated drafts, chatbot handoffs, and AI-assisted documentation.

This new 4-6 hour, self-paced course helps support professionals build practical AI skills for real workflows, including prompting, drafting, triaging, documenting, and troubleshooting.

Learners practice with tools like ChatGPT, Microsoft Copilot, and Google Gemini through scenario-driven activities. Those who pass the included Competency Assessment earn a CompTIA CompCert digital badge to help validate their skills.

Explore AI Customer Support Essentials: https://utm.guru/uqFBF