Fastpasscorp

The Salesforce data breach started with a phone call.

Hackers didn’t hack firewalls — they called IT help desks, pretending to be real employees.

It’s a powerful reminder that the biggest security risks often come from social engineering, not technology failures.

Your help desk handles sensitive access every day. The question is: how do you verify who’s on the other end of the line?

Learn how to protect your help desk from vishing and social engineering attacks before they happen:
👉 https://www.fastpasscorp.com/blog/salesforce-data-breach-help-desk-social-engineering/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=nov12_FB_salesforceblog&utm_id=nov12_FB_salesforceblog

Securing Help Desks from Cybercriminals The Salesforce data breach proves hackers don’t need malware — just a phone call. Learn how to protect your help desk from vishing and social engineering attacks.

🚨 MGM. Caesars. Marks & Spencer.
They all fell to the same threat—and it started with a phone call.
The hacker group Scattered Spider uses vishing to trick IT help desks into resetting passwords and enrolling rogue MFA devices.
No malware. Just manipulation.

Awareness training doesn’t fight Scattered Spider.
If your help desk can be persuaded, you're vulnerable.

Read how to stop them—with enforced workflows that leave no room for social engineering: https://www.fastpasscorp.com/blog/scattered-spiders-social-engineering-experts-governments-urge-stronger-help-desk-verification/?utm_source=Facebook&utm_medium=Facebook&utm_campaign=july9_FB_post_scatteredspider_blog2&utm_id=july9_FB_post_scatteredspider_blog2