DC Computers

Update: All outages have been resolved

We are investigating weather related outages in the Polo, Shannon and Lanark areas.

Our office will be closing at noon today (12/29/23) and reopening Tuesday 1/2/24 at 9AM

For our customers with ASUS routers that have no internet, or internet that only works for 5-10 minutes after power cycling your router: We have implemented a fix to correct the issue.

Please unplug your ASUS router AND the power supply for the dish (small, white box near router) from power for 30 seconds and plug back in. If you regain internet service, but lose it again you will need to follow an update procedure, please send us a direct message for instructions.

We have identified the cause of the issue as the following: Approximately 5:30AM CST on 5/17/23 ASUS pushed a non firmware update that is causing routers to lock up within 5 minutes of booting up, immediately after synchronizing their date and time. Unless they are on the very latest firmware version.