The Startup Launcher

We couldn't have said it any better: "Social media is not a quick-fix for sales nor does it produce instant results like Sea Monkeys. It also does not replace face-to-face meetings." http://ow.ly/QVm4H

Seven Things I've Learned Building Our Brand Online Anniversaries have a way of making you reflect. I am approaching my eight year anniversary here at work. Though I am proud of my office duties, I'm...

Unsure how to handle a complaint received via social media? The answer is, "Just like you'd handle a complaint in your store" http://ow.ly/QPLLG

Social Media: Five Best Practices To Use For Customer Service Here are five effective practices to consider when using social media as an effective customer service tool for your business.

Google announced the formation of the parent company "Alphabet", and the breaking off of several sub-ventures. What does that all mean? This may shed some light. http://ow.ly/QPHmF

Meet Alphabet - Google's new parent company Google announced a corporate restructuring on Monday, forming an umbrella company called Alphabet and naming a new CEO to the core business of Google.

Pro Tip: If you're on Facebook, Twitter or any other social media site, be aware that any posts you make can be seen by your family, your boss... and the authorities. :-) http://ow.ly/QIjOw

San Francisco employs 'Instagram officer' to help track down criminals While the sheer popularity of Facebook continues to make it the most fruitful social media platform for cops hunting down criminals, Instagram,...